With over 15 years of experience in customer support and service operations, I have developed strong expertise in managing client relationships, handling inquiries, and ensuring exceptional service quality. My background includes supervising frontliner teams, resolving customer issues efficiently, and maintaining high standards of accuracy and professionalism. I am recognized for my commitment to Service Excellence, effective communication, and problem-solving abilities that foster trust and satisfaction among customers. Throughout my career, I have consistently demonstrated reliability, empathy, and a results-oriented mindset that contribute to both customer retention and overall organizational success.